Privacy Policy

Effective Date: April 21, 2025
Our Contact Details
Name: andhr
Email: hello@andhr.co
Website: www.andhr.co

A Note From Our Founder

The journey toward understanding your neurodivergent brain often feels overwhelming - especially when it comes to sharing personal information. As someone who's navigated these waters personally, I understand the heightened sensitivity many of us have around privacy and information sharing.

This policy is our commitment to protecting your story while building a community where neurodivergent voices thrive. We've ensured our approach respects the unique ways we process information and make decisions.

The Information We Collect

To create a tailored experience that honors your neurodivergent journey, we collect:

Account Information

Login details (we never store your passwords in plain text)
Account preferences and settings

Contact Information

Your name
Email address
Physical address (only when necessary for services)
Phone number (optional)

Service-Related Information

Coaching session notes (if you're an active client)
Resource preferences
Support needs and accommodations
Payment records

Website Interaction

Questions submitted to our resource center
Frequently asked questions patterns
Resource engagement metrics (helping us understand what's most helpful)

How We Collect Your Information

Most information comes directly from you when you:

Create an account with us
Sign up for our newsletter
Register for workshops or events
Become a coaching client
Purchase resources or courses
Submit questions or feedback

We may also receive information when you connect with us through:

Social media interactions
Website analytics tools
Third-party payment processors

Why We Need Your Information

Your information helps us:

Customize resources to your specific neurodivergent experience
Connect you with appropriate support options
Improve our materials based on community needs
Process payments and maintain records
Send important updates about our services

The Legal Foundation for Processing

Under Florida state law and the Federal Trade Commission guidelines, we process your information based on:

Contract fulfillment: Delivering the services you've requested
Legitimate interests: Improving our resources to better serve the neurodivergent community
Consent: Processing information you explicitly agree to share
Legal obligations: Complying with tax and business regulations

How We Protect Your Story

Your neurodivergent journey deserves protection. We safeguard your information through:

End-to-end encryption for sensitive communications
Secure cloud storage with limited access protocols
Regular security audits and updates
Team training on neurodiversity-affirming privacy practices
Clear data retention policies

Information Sharing

We understand that privacy boundaries matter deeply. We limit sharing to:

Team members directly supporting your services
Payment processors (for financial transactions only)
Service providers who help maintain our platform (under strict confidentiality agreements)

We never sell your personal information to third parties.

Your Data Rights

Your autonomy matters. You have the right to:
Access all information we have about you
Correct any inaccurate information
Delete your information (with certain legal limitations)
Restrict how we process your information
Download your information in a portable format
Withdraw consent for optional processing activities

To exercise these rights, contact us at hello@andhr.com with "Privacy Request" in the subject line. We'll respond within 30 days.

Our Cookie Approach

Our website uses cookies to improve your experience:

Essential cookies: Required for basic site functions
Preference cookies: Remember your settings and choices
Analytical cookies: Help us understand how people use our resources
Marketing cookies: Allow us to share relevant opportunities (only with consent)

You can adjust cookie settings through your browser preferences.

Changes to This Policy

Our commitment to transparency means we'll notify you of significant policy changes via email and website notices 30 days before implementation.

Your Questions Matter

If you have concerns about how we handle your information:

Contact our Privacy Team at hello@andhr.co
Call us at (904) 438-4352

If you're unsatisfied with our response, you can contact the Florida Attorney General's Office or the Federal Trade Commission.

This policy represents our commitment to creating a space where your neurodivergent experience is honored—including your right to privacy and information control. Your trust is the foundation of our community.